Customs Clearance & CHA Services
Licensed broker-led clearance for every port in India.
Licensed broker-led clearance, from filing to release.
View service →Freight to Final Delivery.
One Partner.
One accountable logistics partner coordinating freight, customs and final delivery — with compliance built into every movement.
Licensed customs expertiseAir + Ocean + RoadPan-India execution
THE ZEPTUNE METHOD
ONE OWNER
End-to-end accountability
Freight
/
Customs
/
Delivery
One dedicated team orchestrating every touchpoint — from booking to your door.
01PLAN
→
02EXECUTE
→
03DELIVER
Explore the network
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Years in operation
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Shipments cleared / year
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Ports & ICDs covered
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On-time clearance rate
Who we are
One team. One shipment owner. Fewer handoffs. We combine freight, customs and delivery under dedicated workflow — with licensed customs expertise built in.— Zeptune Global LLP
Our core services
Everything your shipment
Everything your shipment
needs, one manifest.
Seven services. dedicated workflow — from booking to final delivery.
Freight Forwarding — Air & Ocean
Air and ocean freight, FCL & LCL, worldwide.
Air and ocean freight with FCL, LCL and cross-trade options.
View service →Cargo Consolidation
Combine small shipments. Save on freight costs.
Smarter LCL consolidation to reduce freight cost per unit.
View service →Warehousing & 3PL
Bonded storage, fulfilment, and JIT inventory.
Bonded and climate-controlled storage, fulfilment and JIT inventory.
View service →Land & Inland Transportation
Port-to-door trucking, rail freight, last-mile.
Port-to-door trucking, rail, last mile and regulated cargo movement.
View service →Reefer & Temperature-Controlled Cargo
Cold chain logistics with real-time monitoring.
Temperature-controlled logistics with reefer monitoring end to end.
View service →Project & Special Cargo
Heavy-lift, OOG, and delivered-duty solutions.
Heavy-lift, OOG and DAP/DDU/DDP execution for complex cargo.
View service →
Why Zeptune
Built for the whole
Built for the whole
journey.
01 / Licensed
Licensed & Compliant
Licensed expertise. Direct filing. Clear accountability.
02 / Visible
Real-Time Visibility
Clear milestones from filing to delivery — no black box.
03 / Dedicated
Dedicated Account Manager
One account manager who knows your cargo and deadlines.
04 / Transparent
Transparent Pricing
Itemised quotes. No hidden fees. No surprises.
How we work
Onboarding to delivery,
Onboarding to delivery,
one account manager throughout.
One named account manager from onboarding to delivery.
01
Onboarding & Discovery
We learn your cargo, lanes and compliance needs first.
Account manager assigned
02
Route & Compliance Planning
Plan classification, duty exposure and the right transport mode.
03
Documentation & Customs Filing
Direct ICEGATE filing by licensed brokers — no third-party handoff.
04
Freight Execution
Booking, consolidation and carrier coordination under one team.
05
Proactive Milestone Updates
Proactive updates at booking, transit, customs and delivery.
Account manager checkpoint
06
Delivery & Account Review
Door delivery, then a quick review to improve the next shipment.
Account manager review
Industries served
Cargo we clear, every week.
Machinery
Pharma & Healthcare
Electronics
Automotive & Parts
FMCG
Apparel & Textiles
E-commerce / D2C
Chemicals & Hazmat
Coverage
One network, fourteen gateways.
Major ports and ICDs across India, managed by the same team.
Check coverage for your route- Chennai
- JNPT / Nhava Sheva
- Mundra
- Tuticorin
- Cochin
- Visakhapatnam
- Kolkata
- Mumbai
- Kandla
- Bangalore ICD
- Hyderabad ICD
- Delhi / NCR ICD
- Coimbatore ICD
- Madurai ICD
Client word
What clearance without
What clearance without
surprises sounds like.
“
“Fast clearance, strong compliance, and no chasing.”
Rajesh KumarWestway Manufacturing Company
“
“Fewer delays. Better classification. Lower landed cost.”
Priya VenkateshAutoParts Manufacturing
“
“A forwarder that understands customs — clear, predictable, on time.”
Arun MehtaTechDevice Exports
Questions
Before you ship, know this.
What is a Customs House Agent (CHA) and why do I need one?
A CHA is a licensed professional authorized to clear goods through Indian customs on your behalf. They handle documentation, HS code classification, duty payment, and regulatory compliance. Using a licensed CHA like Zeptune ensures your cargo clears without delays, penalties, or seizures.
How long does customs clearance typically take in India?
Standard clearance takes 1–3 working days at major ports like JNPT or Mundra. With proper documentation and pre-filing, we often achieve same-day clearance. DG cargo or goods requiring additional licenses may take 3–5 days.
Do you handle both import and export customs clearance?
Yes. We file Bills of Entry (imports) and Shipping Bills (exports) via ICEGATE, handling HS classification, duty calculation and all regulatory documentation for both directions.
What is an IEC and do I need one to import/export?
An Importer Exporter Code (IEC) is a 10-digit registration issued by DGFT. It's mandatory for any business importing or exporting goods in India. We assist with IEC registration as part of our compliance services.
Can you help with Free Trade Agreement (FTA) benefits?
Yes. We identify applicable FTAs, verify Rules of Origin, and file for preferential duty rates — one of the most underutilised cost-saving tools in cross-border trade.
What is cargo consolidation and when should I use it?
Consolidation groups multiple small shipments (LCL) into a single container. Use it when your cargo doesn't fill a full container — you'll pay only for the space you use, typically saving 30–50% on freight costs.
Do you provide real-time shipment tracking?
Yes. Every shipment gets a tracking reference with milestone updates: booking confirmation, departure, customs status, and delivery.
What are DDP, DDU, and DAP shipping terms?
These are Incoterms defining who pays for shipping, insurance and duties. DDP (Delivered Duty Paid): seller covers everything. DAP (Delivered at Place): seller delivers, buyer pays duties. DDU (Delivered Duty Unpaid): similar to DAP. We execute all three end-to-end.